FAQ’s
FAQ’s
Frequently Asked Questions
Have questions? We’re here to help.
Common Questions
Most Popular Questions
Kreat World is an online store based in the USA that specializes in selling high-quality humidifiers, diffusers, candles, and perfumes. Our products are designed to enhance your home’s ambiance and improve your well-being.
A humidifier adds moisture to the air, helping to alleviate dryness, while a diffuser disperses essential oils into the air, creating a pleasant and therapeutic aroma.
We recommend cleaning your humidifier or diffuser with a mix of water and white vinegar weekly. Always refer to the product manual for specific instructions.
Yes, our diffusers are compatible with all high-quality, water-soluble essential oils. For optimal performance, avoid using thick or carrier oils.
Yes, many of our candles are made with sustainable materials like soy wax and are free from harmful toxins.
Currently, we do not offer sample sizes, but detailed descriptions of each fragrance are available on our website to help you choose the perfect scent.
We offer free shipping on $200 amount of order, but we strive to keep our shipping rates affordable for our customers.
If you’re not satisfied with your purchase, you can return it within 30 days of receipt for a full refund or exchange. Please ensure the item is unused and in its original packaging.
Burn times vary by candle size, but most of our candles last between 20 and 50 hours.
You can reach us via email at support@kreatworld.com or call us at 718 540 5503. Our team is available Monday to Friday, 9 AM to 6 PM EST.
